In 2016, Urban Connections was asked by Shinnihon Printing Inc. (SNP) to translate its Japanese website into English. SNP is an expert in environmentally-friendly printing, and examples of the company’s efforts are proudly listed on its website. As SNP’s overseas clientele continues to grow, the company felt the need to create an English website as soon as possible that could convey its message. SNP chose Urban Connections as its partner, entrusting us with this important task.

A Long and Reliable Track Record

For over 25 years, Urban Connections has provided reliable translation, editing, and other communications services to government agencies looking to share information around world or companies looking to expand their business globally. We have worked with many of our clients since we were founded in 1990. The trust we’ve built up over all these years is why our clients continue to want to work with us. Our excellent work and the reputation we have earned has also helped us win new projects from clients looking for global communication support, both inside and outside their organizations. SNP is one of the most recent companies to turn to us for help with their global communication needs. In recent years, SNP’s overseas business partners have continued to grow in number. In the search for a company to translate its website into English, SNP came across Urban Connections. We quickly set up a meeting and did all we could to understand SNP’s needs in detail and to try to prove that we were the right partner for SNP. We believe this is an essential step for ensuring that we provide the highest level of service and for earning our client’s trust. Our swift response, attention to detail, and lengthy track record must have made an impression, because despite it being our first meeting, SNP decided to give us the job. We believe it’s a decision they won’t regret.

Speed from Start to Finish

Immediately after the meeting we received the content that needed translating and were asked for a proposal, so we quickly put together a detailed estimate, plan, and timetable, before receiving the final go-ahead. At Urban Connections we are dedicated to working closely with our clients and working quickly – and that applies from start to finish. We translate many different communication tools for our clients, such as website content, press releases, etc., and by remaining in close contact with our clients throughout the project, we ensure that what we provide is what our clients want. If anything needs to be adjusted afterwards, we provide the necessary after-sales service to make things right. That was of course the approach we took when translating SNP’s website as well.

Enduring Partnerships

Thanks to our speed, quality and careful after-sales service, we have gone on to work with SNP on several other projects, but we haven’t forgotten about that first job either. Visiting SNP’s website and seeing how our services can support SNP’s business fills us with pride, and is what makes our jobs worth doing. We will continue to do everything we can to build similar enduring partnerships with our clients going forward.